The Application of Intelligent and Mobile Agents to the Management of Software Problems in Telecommunications
Articolo
Data di Pubblicazione:
1998
Abstract:
Agent technology promises to increase the flexibility and power
of telecommunications management systems and services. This paper
describes ongoing work that, through prototyping and experimentation,
is aiming to understand the practical implications and benefits of
applying agent technology to the management of problems related to
service application software. Agents are seen to play a central role in
enhancing flexibility, user friendliness and productivity, both for the
end users and the support engineers. The agents can take care of much
of the diagnosis, solution logistics and difficult software set-up
procedures.
Tipologia CRIS:
03A-Articolo su Rivista
Keywords:
Agent Systems; Agents in Telecommunication Management
Elenco autori:
Corley, S.; Magro, Diego; Malabocchia, F.; Meinkohn, J.; Sisto, L.; Albayrak, S.; Grosse, A.
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