Data di Pubblicazione:
In Stampa
Abstract:
Purpose: We present a model for assessing the effects of employee ICT training on organizations’
results. We also introduce digital transformation as a mediator between the two concepts and study the
role of organizational commitment and human capital in terms of digital transformation.
Design/Methodology/Approach: Surveys were completed by the CEOs of 184 Spanish
companies, and their responses were analyzed with Partial Least Squares.
Findings: Our results empirically analyze the proposed theoretical model and highlight that
human capital and organizational commitment partially mediate the link between ICT training
and digital transformation. Furthermore, there is a direct relationship between ICT training and
company performance.
Originality/Value: Despite heavy theoretical emphasis on the study of the conditions necessary
for the digital transformation of companies, few studies have empirically analyzed the effects
of adopting certain practices for its implementation. This paper focuses on analyzing the effect
of ICT training, which is configured as a tool capable of improving staff knowledge and
increasing employee commitment. This is essential for adopting organizational change such as
digital transformation.
Practical Implications: Directors and managers should invest more resources in the human
capital of their company through ICT training. In fact, it can improve organizational
commitment, encouraging employees to adopt innovative behaviors, thus allowing for the
necessary digital transformation.
Tipologia CRIS:
03A-Articolo su Rivista
Keywords:
ICT training, organizational commitment, human capital, digital transformation, company
performance
Elenco autori:
Nicolás-Agustín, Álvaro; Jimenez-Jimenez, Daniel; Di Prima, Christian
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